National Leisure & Gaming Limited ACN 113 373 461
National Leisure and Gaming Limited (NLG) is committed to protecting the privacy of individual's personal information. This Privacy Policy sets out the principles that NLG will follow in the management of personal information of individual. A copy of this Privacy Policy will be made available upon request.
Collection of personal information
Personal information is generally defined as information or an opinion that can identify a person. The types of personal information collected by NLG will depend on the relationship you may have with us. For example, we may require certain information about you should you apply for employment with us which is different from the information you supply as a customer or client using our services or products, entering a competition or joining a loyalty program. We will only collect information from you directly and from your direct use of our products, services and website.
Use and disclosure
NLG will only use and disclose the personal information for:
- the purpose for which it was collected (such purpose will either be specified or reasonably apparent
at the time of collection)
- for related secondary purposes
- where otherwise required or allowed by law; and
- purposes to which you consent.
A related secondary purpose is:
- a purpose which is related to the primary purpose of collection; and
- you would reasonably expect us to use or disclose the information for that secondary purpose.
NLG does not generally disclose personal information to third parties however the following are types of people / organisations to which we disclose information:
- service providers to NLG who manage the goods and services we provide to you including but not
limited to:
- customer enquiries
- mailing systems
- information technology services
- installation, maintenance and repair services; and
- marketing services.
- staff members
- government and regulatory authorities as required or authorised by law
- our professional advisers (solicitors and accountants); or
- your authorised representative.
We may also use your personal information to send marketing and promotional material to you unless you indicate that you do not wish to receive it.
NLG requires that service providers are also committed to protecting the privacy of individual's personal information.
Website users
NLG may collect "clickstream" information (eg which areas of the website you have accessed, the time and date of access, the type of browser software used) from your use of the websites. We may also store "cookie" information (such as user preferences relating to your use of the website) on your computer. That information is used to customise and improve our website.
NLG does not use "cookies" to retrieve information from your computer that was not originally sent by us. We do not allow or share third party access to "cookies" placed by our websites. If you do not want us to store "cookie" information on your computer, you can adjust the settings on your Internet browser to disable this feature. However, parts of our websites will not function if "cookies" have been disabled.
Security of personal information
NLG is committed to protecting your personal information from misuse and loss, and from unauthorised access, modification and disclosure, and will take all reasonable steps to ensure this.
Disposal and destruction of your personal information
If we no longer need to hold your personal information, we will take reasonable steps to destroy or permanently de-identify that information.
Seeking access
You have the right to access personal information that NLG holds about you. There are circumstances in which NLG may decline to grant you access to the personal information and we will explain why. NLG will provide access to your personal information within 30 days of a written request. We will inform you if a cost applies to finding this information before we perform this task. Request for access should be made in writing to the relevant NLG venue or to the Privacy Officer, National Leisure and Gaming Limited, Level 19, 90 Collins Street, Melbourne, Vic 3000.
Changing information
If you wish to change personal information that is inaccurate or out-of-date, you may write to the relevant NLG venue or the NLG Privacy Officer and the record will be changed.
Amendments to this policy
NLG may amend this Privacy Policy from time to time at its discretion. For a copy of the most recent version of this policy, please contact your local NLG venue or visit our website www.nationalleisure.com.au.
Questions about privacy
If you have any questions or concerns about NLG's collection, use or disclosure of your personal information, please contact your local NLG venue or the NLG Privacy Officer.
For further information about privacy issues, see the Australian Federal Privacy Commissioner's website at www.privacy.gov.au.
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